FAQs

What material are the 3D printed moulds made from?

It is called PLA (short for Polylactic Acid) and looks and feels like plastic material, however, it is actually derived from corn starch so it is completely biodegradable and compostable unlike petrochemical-based plastics.  It is one of the most common materials to use in 3D printing and we just love it for it's durability, affordability but also it's eco-friendliness.

How do I clean a 3D printed mould?

Simply wipe the mould clean using a cool or lukewarm damp cloth.  Please don't soak the mould in water (and never put it in a dishwasher!) as 3D printed objects are created by building up layers of the PLA material and these layers can come apart.  Also, the moulds are created by superheating the material in the printer and therefore they are sensitive to heat (lukewarm water is absolutely fine).  Please ensure that the moulds are completely dry before you use them as any water left can activate your bath bombs inside the mould.

How do I use the 3D printed moulds?

For an in-depth look at how to use the moulds then please head over to our "How to" page where you can download a printable copy of a step by step instruction sheet (with photos) that you can look at whilst making your first shampoo bars/bath bombs!  

In summary though, to use the moulds then simply take the 3 pieces and put the Tube on top of the Base.  Fill it with your mixture and then press down firmly with the Plunger.  Then push through with the Plunger and remove the Base and Plunger leaving the finished bar!  We have found it a lot easier to unmould the shampoo bars by putting a piece of cling film on top of the inner part of the Base and another piece on the inside part of the Plunger.  This is because the mixture for shampoo bars is more sticky compared to bath bombs so it saves cleaning your mould frequently when making a large batch. 

Can you use soap or wax in the moulds?

No, unfortunately you can't.  The moulds come in 3 separate parts and are only suitable for "pressing" recipes so liquid mixtures will not work and would simply seep out of the bottom.

Do the moulds cause lines in the finished products?

Yes, but they are very faint and most people don't notice them.  All 3D printed moulds cause these lines as they are the individual layers showing through.  If you want to get rid of these lines then just lightly sand the inside parts of the mould (just the Plunger and the Base) and they will produce completely smooth shampoo bars and bath bombs.

Do you need a special recipe to use the moulds?

No, you can use your normal bath bomb recipe, you may just need to adjust your binder slightly as you would for temperature/climate etc.  For shampoo bars, as long as you choose a "pressed" shampoo bar recipe then you should be fine. 

How long will it take to receive my order? 

All items are kept in stock and are normally despatched within 24hrs of the order being received.  We have the option of standard delivery (using Royal Mail Tracked 48hr) which takes approximately 2days to arrive and we also have an express option (Royal Mail Tracked 24hr) which is usually received the next working day.  So depending on what time you place your order then you may receive it the next working day!     

How much does delivery cost?

Standard delivery (approx 2 working days) - Royal Mail Tracked 48hr = FREE

Express delivery (usually next working day) - Royal Mail Tracked 24hr = £5.95

 

For any international enquiries, please contact us for a price.   

How will I know my order has been sent?

You will receive an email from us letting you know that your order has been despatched and it will include your tracking number so you can follow your parcels journey on it's way to you!

Is your company eco-friendly?

We certainly try our best!  Our moulds are made from a plastic-type material called PLA which is derived from corn starch.  Unlike petrolieum-based plastics, PLA is completely biodegrable and compostable. 

We have also sourced our packaging to be as eco-friendly as possible!  Our branded tissue paper and stickers are recyclable and FSC Certified using Acid Free paper and Soy-based inks.  We use water-activated branded tape which is also FSC Certified and uses Soy-based inks.  The last thing we use for our packaging is wood wool to protect the moulds from any damage in transit which is completely natural and eco-friendly.  We are looking to get some branded mailing bags, however, these will be fully compostable.

Do you sell any moulds other than 3D printed ones?

At the moment we only have 3D printed moulds on offer, however, we are currrently looking to expand our range into different types of moulds.  Watch this space!!!

Do you sell well known cartoon or movie character moulds?

No, we do not design any moulds which would infringe on another company's intellectual property rights so if an image or wording is copyrighted/trademarked then we will not touch it, sorry.