Delivery / Returns Policy

United Kingdom

All orders received will be sent within 24hrs of payment, however, we will aim to despatch on the same day where possible as we know you are excited to receive your moulds! 

Orders up to £80 = £3.95

Orders over £80 = FREE

 

UK Standard Delivery 2-4 WORKING DAYS ONLY - (£3.95 up to £80, Free over £80)
These will be sent with Royal Mail using their Tracked 48hr Service and a tracking number will be emailed to you as soon as they are despatched so you can follow your parcel's journey to you by going to the Royal Mail website.  Royal Mail sometimes deliver on a Saturday, however, they are not guaranteed.  

UK Next Working Day Delivery, MONDAY TO FRIDAY ONLY (£5.95)
Order by 12pm (noon) for delivery on the next working day. Orders will be sent using Royal Mail's Tracked 24hr service and a tracking number will be provided in a separate email confirming despatch.  Deliveries usually take place between 8am and 6pm, and will be left in a safe place if you are not in (a note from Royal Mail will be posted through your letterbox to let you know where your parcel has been left). Royal Mail sometimes deliver on a Saturday, however, they are not guaranteed.  

 

International Delivery

Please contact us if you are from outside the UK.

 

 

Returns and Refunds

Please contact us within 30 days of your order if there is any problem with your moulds.  Please note that we cannot accept the return of any moulds that have been used unless they have a manufacturing fault.